I don’t normally post reviews online, but this time I can’t not. I’ve had the pleasure of being assisted by Erika, the manager at L’Intervalle Sherway, on several occasions now (maybe 4 times), and I can honestly say she is one of the kindest, most pleasant, LOVELY, and professional retail managers I’ve ever encountered. Her recommendations are always spot on, and she consistently goes above and beyond to make my shopping experience enjoyable and personalized. She never fails to put smile on my face when I come into the store. Thank you, Erika, for your exceptional service!
Wonderful experience beautiful shoes and specially Ms Erika Wonderful and helpful Quality of the shoes are amazing very comfortable. I strongly recommend to vist the store Thanks
I was a little bit disappointed when I ordered shoes online from lintervalle and I have purchased multiple shoes from them before and wear a size 39 but these specific shoes were too big. I went into the sherway location to get them exchanged but I was unaware that the return period was only 2 weeks I had had them for just a little over 2 weeks and was told there was nothing they could do about it even though I was just asking for a smaller size I was not asking for a refund. I let the cashier know that I was unaware of that and that I work everyday until 7 which is when the store closes and that was the only day that I was out earlier to come exchange the shoes. Especially during this pandemic when time is so limited I was a little disappointed that they couldn't help me when I was about 6 days late from the refund time. I had to just take the shoes back and I cannot put them to use because they are too big.
How fun is L'intervalle?! Think shoes, boots, bags in every color, texture and fun shape available. They've always got something fun, cool and playful that you can boost your wardrobe with. You can really see the French influence of this Montreal-based company with its stylish, fun approach to dressing. A total spirit lifter! Life is short -- have fun dressing with these colorful, great pieces. Well-priced and the staff are super helpful, especially when you can't decide on which color to pick!
Love the shoes and the online customer service was amazing - they worked really hard to turn an unfortunate stock situation into an amazingly helpful and generous solution that showed they put their customer's first. Can't wait to rock my new shoes!
I never shop ever and the patience the team here took to help me understand styles, find the right fit, and even help with multiple exchanges when I felt buyers remorse was phenomenal. Wore the shoes I bought from 6pm to 2am without any pain or blisters.
Great selection and excellent service as always at this location. I have purchased a few items through the years here (for my daughter and I), and we were never disappointed. If they do not have the size or style, they order it in asap, and they keep you updated. Beware that they do not issue refund but they issue store credit or exchange the item. We were informed of this policy each time we made a purchase through the years (although we never had to return or exchange anything). The last time we dealt with Juweira, who went out of her way to ensure we get an item the store did not have in stock as soon as possible even though it was on the weekend. She reached out to the QC distribution centre to ensure the item gets on the truck! Great place, great price, stylish merchandise, good quality, and polite (non pushy) service.
L'INTERVALLE is a Canadian Shoe Store based in Etobicoke, Ontario. L'INTERVALLE is located at 25 The West Mall, Etobicoke, ON M9C 1B8, Canada.
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