I recently visited this location on a weekend and ordered two smoothies. I asked the cashier to make my drink with less sugar — I was told a medium comes with 3 pumps, so I requested 2. However, when my drink was being made by a barista named Nicole (I heard other staff call her by name), I saw her add 4 pumps of sugar instead. When I politely asked if she had added extra sugar, she raised her voice at me and said she doesn’t make drinks with less sugar because it would “change the taste.” I’ve ordered my drinks with less sweetness before without any issue, so I was surprised by her attitude this time. It was disappointing to be treated this way over a simple customization that I was willing to pay for. As a customer, I don’t think it’s unreasonable to expect courtesy and respect when making a small adjustment to my order.
I finally tried Real Fruit Bubble Tea for the first time yesterday with my daughter, who’s a regular. I went for the mango diamond slush and added fresh mango chunks and a scoop of whey protein. The taste was incredible; refreshing, full of real mango flavour, and surprisingly smooth even with the protein. I can see why my daughter keeps coming back. I’ll definitely be ordering it again.
Nice little store near the entrance and away from the food court. The staff here are very helpful and earnest. They keep the place spotless and anew always ready to offer help and suggestions. The menu is quite extensive with something for everyone.
Merana (sorry if I still typed it wrong) is magnificently running the place in solo! Fast, efficient and very friendly! Great professional and fantastic customer service skills! She is doing fantastic job and shall get that raise with a promotion
Real strawberry, real banana with homemade tapioca Everything is so fresh and super healthy. Now I know why “Strawberry banana smoothie” is in the top 4 popular items
I came on last Saturday, during their rush hours (i guess). I have to wait longer than I expected but I understand that they are only 2 workers. I got 3 drinks but mango slush is stand out. Will comeback next time try again.
Friendly workers. The mango slush is the “must to try” one. I was expected to get black pearl but get clear pearl instead, but in general the drink was not bad. Will come again next time
Real Fruit Bubble Tea is a Canadian Bubble tea store based in Etobicoke, Ontario. Real Fruit Bubble Tea is located at 25 The West Mall unit 1055, Etobicoke, ON M9C 1B8, Canada.
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