Daniel at the front desk was super helpful, and answered all of my questions with ease. Not only did he take the time to help solve my issue, but he relied on his team and their expertise to find a solution. Thanks!
Excellent customer service received from Daniel. He went above and beyond to help me get the parts I needed to fix my water heater. Highly recommended!
Never go this place again. Man on the counter with weird unprofessional hair style would barely talk and won't help unless you provide part number. Older man used to look at the part in your hand and immediately finds out. Then counter guy closes earlier for a smoke, I came 10 minutes before closing time but they wouldn't help because they want to waste last minutes smoking. Very unprofessional never buy from them.
Absolutely Fantastic Service! I came in thinking I would have to spend hundreds of bucks for a plumber, fortunately Vidhu and his work colleagues managed to fix my problem right away and for a great price. Will definitely come back if need be!
These guys here are by far the worst customer service i’ve ever experienced in any service department. So rude so quick to shoot someone down, people who really do not want to help their customers. Their automatic door wasn’t working once with no signage indicating this and when i called they were extremely condescending while on the phone and when i got into the shop. Would gladly go out of my way to avoid this place because a monkey with a stick could probably help me out better than these people.
Store didn't have the part I needed but they directed me to another store and I found what I needed. Nice way of doing business. Will patronize your store again when the water's dripping.
I also experienced terrible customer service. I purchased a drain assembly from this location based on the recommendation of my plumber. The thread was not right so I came back to return it. They did not want to take it back as the plastic bag was opened. Eventually they took it back but charged a 25% restocking fee. I would recommend against purchasing from this store if possible.
Wolseley Plumbing is a Canadian Plumbing supply store based in Etobicoke, Ontario. Wolseley Plumbing is located at 1581 The Queensway Unit 3, Etobicoke, ON M8Z 1T8, Canada.
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