I have to say that I’m quite disappointed, the pedicure was amazing hence two stars rating and I have to give them that, that young girl is very good, in the other hand the manicure was a complete disaster and a disappointment, I chose a design from their collection and the nails colour based on that specific design and at the last minute when the nail that the design was going in was the last nail to do, I was told in a rude tone that they can’t do that design, I asked why I was not told since the beginning and the answer was a total silence. Not only the design failed, the nail shape is also wrong and the last minute snow flakes looks nothing like one. I was happy this morning because after one year of having my natural nails I decided to put fakes ones, but unfortunately my day ended with a huge headache, $120 less in my pocket and a huge disappointment. The worst part of that is that I need to keep the nails until the holidays season end, as I can’t afford another manicure.
My first time here , came to get acrylic full set and a pedicure. The atmosphere from When I walked in was welcoming and warm, showed the lady(I didn’t catch her name) a picture of what I wanted , and she honestly did an amazing job. The lady doing my pedicure (again didn’t catch her name unfortunately) also did a great job. Very happy with my visit and will definitely be a returning client for any of my mani/pedi needs. I’ve found my new spot
Hands down best nail salon I’ve ever been to in the 15 years of trying to find the perfect spot! My nails and toes always look absolutely fabulous and the eye brow waxing is amazing 5 star!!! ⭐️⭐️⭐️⭐️⭐️
Do NOT come here for eyebrow waxing. The lady did a horrible job. She made them two different sizes and shapes. I have a permanent eyebrow raise for 3 weeks. After I expressed how unhappy I am with this botched eyebrow job, they didn’t offer a refund or discount.
**Etobicoke Lakeshore Location** I want to share my experience to caution anyone considering this salon. I fortunately had a kind and receptive nail technician, but my friend did not. From the moment she politely expressed concerns about her service, she was met with hostility and told it was her fault — as if she were the one performing the service. Despite remaining calm and respectful, the technician insisted she “let her finish,” but the final result still had visible quality issues. When my friend asked for either a discount or to have another technician fix the work, both requests were refused. The situation escalated quickly, with the owner and cashier raising their voices, being extremely rude, and even making inappropriate, racially charged remarks about whether my friend was “from here” and how long she’s lived here. This was an incredibly disappointing and unprofessional experience. I would strongly advise others to think twice before booking here due to the complete lack of customer service and respect.
Always the best nails ❤️ Update: I am so disappointed in how the quality of this place has changed. I used to be a regular customer and used to go every month, but after the last set of nails I will definitely not be going back. Only two weeks after get my nails done and I already lost four nails, (they ALWAYS last four weeks) not to mention that after a week I came back to get one fixed because the technician instead of changing it (I told her)just decided to put glue, something they have NEVER done. Nails usually are expensive everywhere, and you are expecting a good service, not this
This is a nail salon with good customer service, professional and friendly staff. I especially like the massage service of “Hannie”. It was a great experience here. Great teamwork.
Princess Nails & Spa is a Canadian Nail salon based in Etobicoke, Ontario. Princess Nails & Spa is located at 3503 Lake Shore Blvd W, Etobicoke, ON M8W 1N5, Canada.
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