Such a cute little shop that is stocked with all sorts of goods that will trigger memories and even heimweh. Owner is lovely and I'll definitely be back!
I had such a great experience at Food Depot International! I called ahead to ask about a specific kind of mustard that I love (one I usually only find in Central Europe), and Rick - who answered the phone - was very kind and helpful. He took the time to read me the ingredients, and even put a jar aside so I wouldn’t have to deal with rush hour traffic. When I came by the next day (an hour-long trip for me, but soooo worth it!), I felt like I had stepped into a little corner of Central Europe. The prices were very fair, the selection was fantastic, and I ended up picking out a few extra treats to share with my Canadian friends! The woman at the cashier (Anna?) was lovely as well. All in all, a wonderful experience. I will definitely be back!
The owner is amazing to deal with. We were waiting for a week and then i got in touch with the owner directly and he expedited the order within a day. There is another company that manages their online orders. So if you have any issues, just call the store directly to confirm. They will make sure that they take care of you. They are looking to improve their online ordering system!
Poor experience of this store. I knew this store for many years, but this time I was very disappointed. The cashier tried to cheat me, I had only 3 items of products, and when she told me the total sum it was almost 50% more than it should be. The sold items have no bar code and on the receipt there is only the total. I can imagine that when customers buy more items, it’s a very good opportunity to cheat them. My advice be very attentive to what they charge you. The cashier gave me back my money, but I will never go there again and don’t advise to go there.
So far, my experience has been: they cancel online orders (some items allegedly not in stock although still showing as available for purchase on their website weeks later), they don't respond to emails, don't respond to chat support requests or any sort of communication. I have been trying to buy food from this store and they literally won't let me buy from them or talk to me at all. Good for them for still being in business, although I have to ask myself... how?
First time today. Great prices & wonderful selection of cheese. Lots of yummy treats. Very friendly & kind European lady at cash pricing items. I will definitely be back for variety of cheese and cake options.
If this store ever goes away I'm going back to Germany! Today I made Grünkohl for lunch and also had Teewurst for breakfast. All this wouldn't be possible without the fine people at Food Depot International.
Food Depot International, Inc. is a Canadian Cheese shop based in Etobicoke, Ontario. Food Depot International, Inc. is located at 14 Jutland Rd, Etobicoke, ON M8Z 2G9, Canada.
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