I made a reservation but another person came to my appointment who was also booked for that time, the employees shrugged their shoulders and didn't even want to talk , so thanks guys , it was awesome ?
I got the best haircut of my life from Sinbad today. Really happy with the result. I look forward to returning. returned with my son. Great experience
Made a booking online and thankfully didn't choose the pay before going option. I was stuck in traffic trying to get to the shop, but the number listed wasn't in service. Be that as it may, I still tried my luck and went into the shop 20 mins after my appointment. The gentleman who greeted me said he wad booked up. I advised him I was late and that I had an appointment with someone named Chiko. Was advised that Chiko hadn't been to work in a week... I do take blame that I was late, but given that I wasn't even advised that this Chiko wouldn't even be available is inexcusable. Found a place nearby which was able to see me without having to book. Yes, I had to wait about 35 minutes to be seen but worth the wait.
Their online store is a hoax (and I mean, e-mail address on their shopify order confirmation doesn't even exist), it's a pain to run after your money for reimbursement. Don't buy from them.
I had a negative experience with the on-line ordering and their customer service and they owe me $228.53 for goods I paid for, but they never delivered. I ordered a Whal cordless shaver, pin tail comb, and clipper guide on January 21, 2022 and I received a confirmation email for my order. On January 31, 2022 I sent an email inquiring about the status of my order. I received an email on Feb 3, 2022 indicating the shaver was out of stock. I gave the company extra time because of COVID and supply chain issues however after 7 months of waiting with no updates by the company, on Sept 6, 2022 I asked for a refund and I received no response from their customer service. Despite multiple attempts via email, messages left on voice mail, chats via the website Contact us, I did not received any response from the company. I contacted Ontario Better Business Bureau who opened a case on my behalf, but the company ignored all requests from the BBB as well. My advice is do not order on-line.
I was looking for a new regular barber, and I think I've found it! Such a relaxing atmosphere, great conversation, and of course an excellent haircut! Definitely recommend.
I hate leaving bad reviews to anyone, usually I rather just skip leaving one at all.....However, the experience I had with Elevate Barbershop is just below any standards. So the story goes like this...In order to book an appointment you need to reserve via online system using a credit card. Which I did. I made an appointment and the system reserved funds on my credit card. When I showed up at the booked time, the barbershop was closed. I received a call from Stinger (the barber) 15-20 mins later explaining he wasn't feeling well. Of course, that can happen, no problems there. I understood the situation. However, later I noticed I was charged in full for the service and never received any refund. I sent numerous messages via their Facebook page, Instagram page, their web form on their website, I tried calling, never received any reply. Completely ignored. Still no money back. Finally contacted my bank to dispute the charge. It's going to take months to get my money back and I ended up spending numerous hours dealing with this unnecessarily.
Elevate Barbershop is a Canadian Barber shop based in Etobicoke, Ontario. Elevate Barbershop is located at 2383 Lake Shore Blvd W, Etobicoke, ON M8V 1C5, Canada.
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