Horrible customer service. The Chinese lady with glasses gave me the wrong order of fries and when I asked her to correct it she started arguing with me and said that she would downgrade and give me small fries instead. I paid 10 dollars and in turn got yelled at by this lady. Horrible customer service. The customer is always right. While she was arguing with me, 3 customers in line walked away and went to Bourbon grill instead because of her bad attitude. She should be fired. Will never come here again!
5 Stars – Always Fresh, Clean, and Friendly! I absolutely love Charley’s! The food is always fresh and full of flavor — you can really tell they care about quality. The place is spotless every time I visit, and the service is fast, efficient, and always polite. Whether I’m grabbing a quick bite or sitting down for a meal, the experience is consistently excellent. Highly recommend to anyone who appreciates great food and great service!
Terrible service so rude I came with my baby to get him something to eat I order the wings meal and fries and I asked to upgrade and add bacon and cheese that’s all I got charged for everything no problem. After I paid this other lady I guess the boss comes and starts creating a scene unprofessional “ no no no you can’t do that it’s a special nooo nooo I’m not doing it” lol I’m in shock because your staff didn’t know you can’t upgrade that’s your fault. As a business owner you should honour your customer because I already paid and then discuss it later with your staff but no she handled it terribly. She literally refunded me all my money cuz for 1.50 bacon crumbles and some cheese. And I had to pay all over again. Mind you I’m with a whole baby holding up the line. I work in fast food myself and Thai type of behaviour would never be tolerated. I will never waste my money here again
Disgusting will never ever buy from here the wings r sooooo over priced and nasty the chicken taste very very old not and fully cooked the fries were frozen disgusting not clean and staff are soooo rude espically the young girl who was on cash will also tell my friends who frequent the mall to avoide at all costs.
I ordered a loaded nacho deluxe fries and what I was supposed to get and what I got was night and day. It was covered in some white sauce and the cheese wasn’t even melted. I don’t think they should be advertising one thing and giving you another. They need to take some authentic pictures.
Can’t believe this was even fast food! The Philly steaks were actually so tasty! And spoke about it with my friend whose in Dubai, and would t you know it, it’s all over there too, he said! For what you pay, you really get more than worth the money. Got an extra large one to share with my son and it was so yum, we really didn’t want to share with each other lol The steak was juicy and loaded in with that nice layer of cheese. The bread was a little soft from the juices and was really hard to get a good pic in, but really really enjoyed this Philly steak Definitely a nice little find in woodbine mall! What better way to fill your stomach while visiting fantasy fair! I didn’t get to interact with the staff as my wife and son went to grab the food, but already cannot wait to go back and try more when I’m in the area! Great job on the food!
Tried to order a Philly cheesesteak. Young lady working was not cutting the meat and vegetables. I asked her several times but her lack of enthusiasm impacted her doing so. I asked for another person to try and upon her coming out she focused on one green pepper even though I asked for the meat to be done as they usually do. I was then informed the meat had been on the grill too long at this point and could not cut meat smaller. I finally asked for my money back and left without my dinner. Worker did not seem to care. Even though I expressed to her what I wanted she just continued as she was until I was frustrated and gave up. Didn’t seem to care that I was unhappy and leaving without my meal. At the end she offered to remake my sandwich but by then it was too little too late. A real display of just not caring. I have been going to this place for years. The owner is fantastic. Friendly and consistent in how she makes the sandwiches. Unfortunately she was not there tonight. I would have given no stars if I could have since I left without my meal.
Charleys Cheesesteaks is a Canadian Sandwich shop based in Etobicoke, Ontario. Charleys Cheesesteaks is located at 500 Rexdale Blvd L003, Etobicoke, ON M9W 6K5, Canada.
Please contact with Charleys Cheesesteaks using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Charleys Cheesesteaks opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
You Might Also Consider