Had a great experience here! I tried one of their bowls and everything tasted super fresh. Smoothie was also really good and not too sweet. Nice quick healthy meal option.
What is Freshii thinking with this new menu?! Staff definitely need some more training. The owner was quick to respond to my concerns about the food, which is great. But the new menu is not great especially in terms of removing some classic dishes. Again, these changes are not effective at all. Removing bowls like Pangoa, and adding stuff that nobody will order is not a good strategy. I get expanding the menu but removing good dishes means that there is less options for someone like me and my wife.
This was my first time trying this restaurant and I was beyond impressed, this is definitely my new healthy food choice, I recommend everyone try this restaurant once it will change your taste buds for the better. Try the Terriyaki chicken bowl it was AMAZING!
Ordered on Ritual. Arrived at the store 3 mins after I got notification saying my order would be ready. Upon arrival I waited a few mins for the worker to acknowledge my presence (one client waiting for food to be made, another client waiting to order). When I announced I was there to pick up my order the worker said “it’ll be a minute” and proceeded to put my bowl together. He did this rather quickly and I walked over from the register side to the pick up side near the door and noticed as I’m walking past the food area he was putting something dark green I didn’t request (I ordered a make your own bowl and paid for 6 ingredients). When I asked him what he put in there he told me green onion. I corrected him and said I didn’t order green onion, to which he replied they were out of red onion (what I ordered). This worker didn’t ask me if I’d be ok with this change. I was there in the store with him and didn’t bother to check. I asked him to remove it. He went to the back to take the green onion out (not sure why he disappeared). When he returned he quickly put the lid back and started to bag my food. I asked him to replace the absent red onion with another ingredient because I had paid for 6, not 5…. He complied but not without making it obvious he was annoyed. I also informed him it’s best practice not to substitute an ingredient for another without checking with the customer in case they have a dislike for something or worse, allergic. He was very dismissive and rude by simply brushing me off with “yeah yeah, it’s fine”. WELL NO, IT’S ACTUALLY NOT FINE. Honest mistakes happen. This was no such case. This worker showed no client service or care. Food tasted fine but like others said, very very VERY stingy on the protein (I got chicken). You may respond and say the chicken is under everything else…. I had the bowl, you didn’t and I can tell you it was mostly rice and very little chicken. Will not return to this location.
Freshii is a Canadian Health food restaurant based in Etobicoke, Ontario. Freshii is located at 150 N Queen St #7, Etobicoke, ON M9C 1A8, Canada.
Please contact with Freshii using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Freshii opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
You Might Also Consider