4
Woodbine Casino, 555 Rexdale Blvd, Etobicoke, ON M9W 5L2, Canada
Etobicoke, Ontario M9W 5L2
+14166757223

Tried to order two regular poutine and the six employees just started arguing with each other whether they can make it or not and finally said they don’t have cheese curds. Tried to just order fries with gravy but they said we can’t have the fries in the box, only the bag. Left and went to the Tim Hortons

I asked before ordering if the fries are home cut or frozen? Was told fresh cut but I’m not convinced plus as you can see in the photo they must have run out of gravy? Worst burger I’ve had in a long time for the price point……. way over priced $$$ and over cooked super dry, I mentioned to the manager that they are over cooking the patties and he looked at me as if I’m an idiot so poor management equals poor quality of service‍♂️ hence why they only have a 2.3 out of 24 people it’s because of managers like these restaurants end up closing down! Let me tell you if I were running the show this place would be at 5⭐️⭐️⭐️⭐️⭐️ because it sure has the potential and the owners had the vision, but unfortunately managers like these kill it! Sorry Big Smoke Burgers For my review but I have to be honest. And FYI if everything was good then I wouldn’t mind paying $23 for a burger combo but not for a dry burger or a dry poutine sorry….

Came to Great Canadian Casino and needed a snack so I went to Big Smoke Burger. Last time I came they didn’t have the pulled pork poutine so I wanted to see if they had it and they did! I went to the counter and the gentleman there helped me, answered my questions in a courteous manner, the cash guy was also very pleasent. My first thought when I opened it “ was that there was a lot of green onion so I just pushed it aside and I started to eat. Hands down the best pulled pork I have ever tasted. The sauce was tasty, and they put quite a bit of the meat. Every bite had meat. The gravy was good, just the right amount of cheese. So good. Small is about $9 +tax. Seems expensive but you get a lot in the box and it’s soooo good.

Dining at Big Smoke Burger inside the Great Canadian casino is a winning experience! The sizzling aroma of delicious burgers adds to the thrill of being in the casino. The burgers are not only juicy and flavorful but also a delightful indulgence amidst the gaming excitement. The restaurant's convenient location makes it a fantastic choice for a satisfying meal while enjoying the casino ambiance. A must-visit for burger lovers seeking both great taste and a lively atmosphere!

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Big Smoke Burger — Hamburger restaurant in Etobicoke

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Big Smoke Burger

Hamburger restaurant at Woodbine Casino, 555 Rexdale Blvd, Etobicoke, ON M9W 5L2, Canada. Here you will find detailed information about Big Smoke Burger: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    Closed
  • Monday
    Closed
  • Tuesday
    Closed
  • Wednesday
    Closed
  • Thursday
    Closed
  • Friday
    11 AM–2 AM
  • Saturday
    11 AM–2 AM

Rating

3
/
5
Based on 4 reviews

Contacts

Categories:
State:
Ontario
Address:
Woodbine Casino, 555 Rexdale Blvd, Etobicoke, ON M9W 5L2, Canada.
City:
Etobicoke
Phone:
Postcode:
M9W 5L2

About Big Smoke Burger

Big Smoke Burger is a Canadian Hamburger restaurant based in Etobicoke, Ontario. Big Smoke Burger is located at Woodbine Casino, 555 Rexdale Blvd, Etobicoke, ON M9W 5L2, Canada.


Please contact with Big Smoke Burger using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Big Smoke Burger opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Big Smoke Burger

  • Kevin Y
    Added 2025.09.19
    Tried to order two regular poutine and the six employees just started arguing with each other whether they can make it or not and finally said they don’t have cheese curds. Tried to just order fries with gravy but they said we can’t have the fries in the box, only the bag. Left and went to the Tim Hortons
  • By owner
    Added 2025.09.23
    Hi Kevin, we’re very sorry to hear about your experience. Your feedback regarding service and menu availability is taken seriously and will be shared with our team to prevent situations like this in the future. If you are open to discussing this further, please reach out to us directly at [email protected] so we can address your concerns personally.
  • The Fabmaster
    Added 2025.01.06
    I asked before ordering if the fries are home cut or frozen? Was told fresh cut but I’m not convinced plus as you can see in the photo they must have run out of gravy? Worst burger I’ve had in a long time for the price point……. way over priced $$$ and over cooked super dry, I mentioned to the manager that they are over cooking the patties and he looked at me as if I’m an idiot so poor management equals poor quality of service‍♂️ hence why they only have a 2.3 out of 24 people it’s because of managers like these restaurants end up closing down! Let me tell you if I were running the show this place would be at 5⭐️⭐️⭐️⭐️⭐️ because it sure has the potential and the owners had the vision, but unfortunately managers like these kill it! Sorry Big Smoke Burgers For my review but I have to be honest. And FYI if everything was good then I wouldn’t mind paying $23 for a burger combo but not for a dry burger or a dry poutine sorry….
  • Paola D
    Added 2024.01.12
    Came to Great Canadian Casino and needed a snack so I went to Big Smoke Burger. Last time I came they didn’t have the pulled pork poutine so I wanted to see if they had it and they did! I went to the counter and the gentleman there helped me, answered my questions in a courteous manner, the cash guy was also very pleasent. My first thought when I opened it “ was that there was a lot of green onion so I just pushed it aside and I started to eat. Hands down the best pulled pork I have ever tasted. The sauce was tasty, and they put quite a bit of the meat. Every bite had meat. The gravy was good, just the right amount of cheese. So good. Small is about $9 +tax. Seems expensive but you get a lot in the box and it’s soooo good.
  • Iman Mihandoust
    Added 2023.12.05
    Dining at Big Smoke Burger inside the Great Canadian casino is a winning experience! The sizzling aroma of delicious burgers adds to the thrill of being in the casino. The burgers are not only juicy and flavorful but also a delightful indulgence amidst the gaming excitement. The restaurant's convenient location makes it a fantastic choice for a satisfying meal while enjoying the casino ambiance. A must-visit for burger lovers seeking both great taste and a lively atmosphere!
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