Steven is a very professional and straight forward technician, who is honest and reliable. He's always taken our calls - evenings and on the weekends, and gets back to you in a timely fashion. I would definitely recommend KMG for any home appliance repair.
I wanted to like this guy because he was friendly, but the bottom line was that he took my money, was unable to identify the problem, and gave me bad advice. My dishwasher was giving an error code and refusing to work, and he couldn't find the problem. Instead of admitting that maybe he just couldn't figure it out, he told me the problem must be the control board which is no longer being manufactured, and he advised me to buy a new dishwasher, even though this one is just 8 years old. I decided to get a second opinion before dropping two grand on a new dishwasher, so I went to a different vendor, and the other guy found the problem right away. It was a worn and leaking supply hose. He showed me where the leak was, and also where the drip sensor was and where the water was pooling under the dishwasher where I couldn't see it. The second guy was great, but I was extremely disappointed with KMG.
The KMG Appliance technician arrived promptly for the scheduled appointment. He quickly diagnosed the issue with our Samsung refrigerator and offered a very reasonable price for the necessary parts and labor. Additionally, he replaced a bulb in our stove and repaired a burner that wasn’t working properly—all at no extra labor cost. I highly recommend KMG Appliance for appliance repair and maintenance, as their customer service is truly exceptional.
Located in the GTA. We have used this company 3 times with a very good results. I recommend anyone to trust their work. Steven is knowledgeable and trustworthy.
KMG Appliance Repair is a Canadian Appliance repair service based in Etobicoke, Ontario. KMG Appliance Repair is located at 551 The West Mall Unit # 304, Etobicoke, ON M9C 1G7, Canada.
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